退貨政策All sales are final. We only accept returns or exchanges for product damaged in transit or if the incorrect item was shipped to.
Refunds and Exchanges: To be eligible for a refund or exchange, please email us within 7 days of the order receipt. Upon receipt of your email we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is not available, we will refund the full purchase price.
Our satisfaction is our number one priority. Please let us know how we are doing and how we can improve.
若為海運商品，到貨時間以當期商品公告時間為主；若商品為預購狀態，預購商品於下單次個工作天起算7-21個工作天到貨寄出，開團期間如需修改訂單，請聯繫客服協助；收團後恕不受理任何修改或取消，結帳前請務必確認商品品項與數量。
Kesha Select無法保證預購商品都能取得廠商庫存，因此若不幸有斷貨情況，會由網站系統發出退款通知，以原付款方式退回斷貨金額。若因寄送地址填寫錯誤，以至於無法成功配送，損失將由顧客自行負擔。包裹送出同時會有email通知，若收到包裹後有任何商品/包裹狀態有問題，或是沒有收到包裹，請於包裹送達或者預訂抵達日7天內，若逾期則無法受理，還請見諒。▼商品種類相關退換貨說明及瑕疵準則請參照網站 Shipping & Return 說明，請買家詳閱後再進行購買